About Mortex, size and the drawing, price and payment, delivery, the guarantee and our mirrors.
Mortex
What is Mortex?
A seamless craft finish that we apply by hand in six layers. Subtle nuances, small specks, veining and slight differences in texture are all part of it. That's what makes every table unique.
How many colours are there?
96 colours, and they all cost the same. It's best to choose your colour from a real sample: a screen or a photo never shows colours quite accurately.
Colour samples to your door: a set of 3 samples costs €59, a set of 5 samples €79.
How do I look after my table?
You'll get a care sheet on delivery. Always put a mat under a hot pan, and avoid acidic or harsh products.
Can a Mortex table stay outside?
Yes, and it's something we specialise in. For terraces and gardens we make tables in an outdoor version: a different build-up, special varnishes and extra protective top coats. That makes your Mortex table winter-proof, so it can really stay outside.
Outdoors, a table does need a little more care: brush off dirt and leaves, don't leave water standing on the top, and cover it when you're not using it for a while. You'll get a care sheet on delivery.
Choose Outdoor in the configurator, or mention it in your request. A table without the outdoor version is for indoor use.
Shape, size and drawing
Which shapes can I choose?
Round, oval, Danish oval, Finnish oval, Swedish oval, rectangular and organic. If you have your own shape in mind, send us a sketch.
What size do I need?
Allow 70 cm of table edge per person to dine comfortably, and 60 cm if you sit a little closer together. Someone can only sit at the end if the table is wide enough there. In the curves of an oval you lose a little space, and the base has to leave enough legroom.
For example, a round table of Ø 120 cm seats 4 to 6 people, Ø 140 cm seats 6 to 7 people, a Finnish oval table of 240 x 110 cm seats 6 to 8 people and a Swedish oval of 260 x 110 cm seats 8 people. In the configurator you can see it for every size.
How quickly will I get a quote?
Request on a working day before 6 pm? You'll have your quote within 3 hours. Otherwise by 12 noon the next working day. Free and with no obligation. After your quote, we make the technical drawing for free.
Can the table differ from the drawing?
Once you've approved it, the dimensions on the drawing are binding. Deviations of up to 2 cm in length and width and up to 1 cm in height are part of working by hand.
Can I still change something after approval?
Yes, by agreement. A change may affect the price and the delivery time.
Price and payment
What does a table cost?
That depends on the shape, the size, the base and the edge finish. A round table of Ø 120 cm with a tapered leg has a guide price of €2,499, a Finnish oval table of 240 x 110 cm with a pedestal base €3,199, including VAT. You'll find more examples under
Prices.
How do I pay?
When you order, you pay a 50% deposit. You pay the balance on delivery, after we've checked the table together, via the QR code on the invoice or by bank transfer.
How long is a quote valid?
30 days. All prices include 21% VAT.
Can I cancel?
A made-to-measure table is not covered by the statutory 14-day right of withdrawal. If you cancel after ordering, the deposit is still due, because the materials and planning are already committed by then.
Delivery and set-up
How quickly will my table be delivered?
Currently within two weeks of receiving your deposit and your approval of the drawing. We agree a fixed delivery date together. High gloss: 8 to 12 weeks.
What does delivery cost?
€90 up to 30 km from our workshop, free on orders from €5,000. Further away costs more, and collection from the workshop is always free. All zones are listed under
Delivery.
Do you set up the table as well?
Yes. We carry the table in, fit the base, level it and take the packaging away.
Do you deliver to upper floors?
Yes. The delivery prices apply to the ground floor. For an upper floor we set the price beforehand, based on the stairs or the lift. Feel free to send us a few photos.
Do you deliver throughout Belgium?
Up to 100 km from our workshop in Antwerp at fixed prices. Further afield in Belgium, we deliver on request.
Do you deliver outside Belgium?
Yes, we ship worldwide. Outside Belgium we deliver on request, with a custom delivery price. Mention your country in your request. Everything is on the
Delivery page.
Mirrors
What does a bespoke mirror cost?
A fixed price per size, from €599 including VAT. What counts is the width times the height of the frame. A mirror of 65 x 80 cm costs €699. All sizes are listed under
Mirrors.
How does my mirror arrive?
Your mirror arrives fully and safely packed, ready to hang. The hanging points are already fitted in the back and the fixings are included.
How big can a mirror be?
Up to 120 x 200 cm: our sheets are 120 cm wide. Each side is at least 30 cm. We make larger or smaller ones on request.
How is my mirror delivered?
Safely packed, in the same zones and at the same prices as a table. Collection from the workshop is always free. All zones are listed under
Delivery.
Can you engrave something on the glass?
Yes: a name, a line of text or your logo, for €149 per mirror. For businesses, restaurants, cafés and shops, that puts your brand on the wall, in the colour that suits your place.
How do I look after my mirror?
Clean the glass with a soft cloth and an ordinary glass cleaner. Spray it onto the cloth, not onto the mirror, so nothing runs onto the frame. Wipe the Mortex frame with a dry or slightly damp cloth, without acidic or harsh products.
How long until my mirror is ready?
Currently within two weeks of your order, just like a table. We agree a fixed date together.
Guarantee and other furniture
What guarantee do I get?
The legal 2-year guarantee from delivery. What isn't covered, such as damage from heat or knocks, is set out in the
terms.
Do you make other furniture too?
Yes: cabinets, consoles and desks, made to measure and on request. Send us a sketch, a photo or the dimensions. You'll find made-to-measure mirrors under
Mirrors.