Your data, simply explained.

Who we are

Van Clay is a trading name of Atelier Penha BV, VAT BE 0791.987.875. Our address is at the bottom of every page. For anything to do with your data, you can reach us at hi@vanclay.be.

What data

What you give us yourself: your name, email address, mobile number and postcode, whether the table is going to an upper floor, your message and the table or mirror you designed in the configurator. When you order, also your delivery address and what we need for the invoice. If you send us photos or a sketch, we keep them with your request. When you send a request, we can see which ad or campaign link brought you to our site (the campaign code in the address and the first page you visited), so we know which ads work; without consent for statistics or marketing, we only see the code in the address of the page you send it from.

What for

To answer your question, make your drawing and quote, deliver and invoice your table or mirror, and handle the guarantee. We do this because you ask us to, for the contract we enter into together, and because the law requires us to keep invoices.

How long

We keep a request without an order for two years at most. We keep order details for as long as the guarantee runs and for as long as accounting law requires.

With whom

We never sell or share your data for advertising. It's stored with our hosting partner for the website and email. For visitor statistics we work with Metricool and, with your consent, with Meta and Google. If you contact us via WhatsApp or Instagram, the terms of those services also apply.

Photos of your table or mirror

We only share photos of your table or mirror in your home with your permission, and never with your name or address.

Cookies and analytics

Essential. We store your cookie choice in your browser (localStorage, for six months), so we don't have to ask again on every page. This is always on.

Statistics. We count how many people visit the site and which pages they look at, using Metricool, without cookies. Only if you allow statistics do we also use Google Analytics (Google Ireland) for this, which sets cookies (_ga, for up to 13 months). If you decline statistics, we don't load Metricool and Google Analytics sets no cookies. Google then only receives a cookieless signal (the page, the time and your browser), so it can estimate the number of visits.

Marketing. Only if you allow it do we use the Meta pixel (Meta Platforms Ireland) to measure whether our ads on Facebook and Instagram are working: which pages you look at, whether you open a configurator, send a request or get in touch. Meta sets a cookie for this (_fbp, for up to 90 days). For our ads on Google, the Google tag (Google Ireland) does the same, with cookies such as _gcl_au (for up to 90 days). If you send a request and said yes to marketing, your email address, mobile number, name and postcode also go to Google, only in unreadable (hashed) form. We also send the same events straight from our server to Meta (the Conversions API), so the measurement stays accurate if your browser blocks the pixel. If you send a request, your email address and mobile number are only included in unreadable (hashed) form. If you say no, we don't load the Meta pixel and the Google tag sets no cookies. Google then only receives cookieless signals (the page, the time and your browser), so it can estimate how many requests come from our ads.

Cookie settings

The fonts are hosted on our own server. If you click a link to WhatsApp, Instagram or Google, you leave this site.

Your rights

You can always ask what data we hold about you, and have it corrected or deleted. Just email us. If you're not happy with how we handle it, you can contact the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).